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Last updated: June 1, 2020 

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website (the "Service") and / or purchasing products and services by Playbook Toolkit operating under Break the Ceiling B.V. ("us", "we", or "our").


Your acceptance of and compliance with these Terms is conditional to your access to and use of the Service and its contents. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Store Purchases 

By agreeing to these Terms of Service:

  • You confirm that you are 18 years or older

  • You confirm that you will use our products and services for commercial purposes only, including for business on (behalf of a B2B or B2C product & services company), public sector/ government, NGO, or institutional / educational purposes.

  • You acknowledge that the images on our site are a representation of our products and may not be a replication of the actual product itself. Please see our Store Policy page for full information. 

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


Under these Term of Service:

  • Reserve the right to make changes to our products and services, including prices, volumes, design, shipping and return policies without advance notice. 

  • We will provide products and services based on best possible effort and in compliance with EU laws and regulations. 

  • We are not liable for unforeseen delays, import or customs issues, and force majeure events. 


Any breach or violation of any of the Terms will result in an immediate termination of your Services. 


General Conditions

  • Playbook Toolkit (operating under Break The Ceiling) reserves the right to refuse service to anyone for any reason at any time. 

  • You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 

  • You must not transmit any worms, viruses or any code of a destructive nature when accessing the Service. 

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the service is provided, without express written permission by us.

  • Although we will always attempt to provide the most updated information, we are not responsible if the information on this site is not accurate, current or complete.

  • We reserve the right to restrict or refuse any service, including orders for products and services, if in our sole judgment we believe the Terms and Conditions of our Services or Store Policies are being violated in any way. 


Intellectual Property

The Service, its products and services, and its original content, features and functionality are and will remain the exclusive property of Break the Ceiling B.V., its licensors and licensees. The Service is protected by copyright, trademark, and other laws of both The Netherlands and other countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Break The Ceiling B.V.


Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Break The Ceiling B.V. Break The Ceiling B.V. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. 


You further acknowledge and agree that Break The Ceiling B.V. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.



You agree to defend, indemnify and hold harmless Break The Ceiling B.V. and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.


Limitation Of Liability

In no event shall Break The Ceiling B.V., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose. 



Although we strive to provide our customers with the best possible experience, your use of the Service is at your sole risk, and we provide the Service on an "AS IS" and "AS AVAILABLE" basis. Unless stated otherwise, the Service, including products and services, is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Please refer to our Story Policy page for more information. 


Break The Ceiling B.V, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service, including use of website and purchase of products and services, will meet your requirements; b) any errors or defects will be corrected; c) the Service, including the website and digital materials, is free of viruses or other harmful components; or d) the Service will function uninterrupted, secure or available at any particular time or location. 



Without limiting the generality of the aforementioned and notwithstanding any other provision of these terms, under no circumstances will Break The Ceiling B.V. ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Break The Ceiling B.V. or any person for whom Break The Ceiling B.V. is responsible, and even if Break The Ceiling B.V. has been advised of the possibility of such loss or damage being incurred.


Governing Law

  • These Terms shall be governed and construed in accordance with the laws of The Netherlands, without regard to its conflict of law provisions: this includes all contracts, including legal agreements and terms for our products and services. 

  • Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. 

  • If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. 

  • These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.



We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.


Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.



Contact Us


If you have any questions about these Terms and Conditions, please contact us.


Break The Ceiling B.V. 

c/o Playbook Toolkit 


Wakkerstraat 4hs

1097 CE Amsterdam

The Netherlands

Phone: +31 655 787 332



KvK: 66929326 

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